Privacy Policy – Santosha Massage LLC

1. We respect your privacy

1.1. Santosha Massage LLC respects your right to privacy and is committed to safeguarding the personal information of our customers and website visitors. We comply with applicable U.S. privacy laws and follow generally accepted privacy principles. This policy explains how we collect, use, and protect your information.

1.2. “Personal information” means information that can identify you as an individual.


2. Collection of personal information

2.1. We may collect personal information that you provide directly to us through our website, when booking an appointment, filling out forms, or in other communications with us.

2.2. This may include information such as your name, phone number, email address, mailing address, and payment details. We may also collect information you provide when you:

  • Complete an intake form or questionnaire,

  • Provide feedback,

  • Sign up for email updates,

  • Participate in promotions or surveys,

  • Communicate with our staff.

2.3. We may also collect other information you provide while interacting with us in person, by phone, by email, or online.

3. How we collect your personal information

3.1. We collect personal information when you interact with us electronically or in person, when you visit our website, and when we provide services to you.

3.2. We may receive personal information from third parties (such as online booking systems or payment processors). If we do, we will protect that information according to this Privacy Policy.

4. Use of your personal information

4.1. We may use the personal information we collect to:

  • Provide massage therapy services,

  • Manage bookings and payments,

  • Send appointment reminders,

  • Share updates, newsletters, or promotional offers (if you’ve opted in),

  • Improve our services and better understand your needs.

4.2. We may contact you by phone, email, SMS, or mail as needed to provide our services.

5. Disclosure of your personal information

5.1. We may disclose personal information to employees, contractors, service providers, or advisers where reasonably necessary to operate our business and deliver services.

5.2. We may also disclose information if required by law (e.g., court order, subpoena, or law enforcement request).

5.3. We may use your information to protect the safety, property, or legal rights of Santosha Massage LLC, our clients, or others.

5.4. If our business is sold or undergoes a change in control, personal information may be transferred to the new owner, subject to this Privacy Policy.

5.5. By providing your personal information, you consent to these uses and disclosures.


6. Security of your personal information

6.1. We are committed to protecting your personal information with appropriate physical, electronic, and managerial safeguards.

6.2. While we take reasonable steps to protect your information, transmission of information over the internet is at your own risk. We cannot guarantee that unauthorized access will never occur.


7. Access to your personal information

7.1. You may request a copy of the personal information we hold about you. A small administrative fee may apply to cover processing costs.

7.2. If you believe any information we hold is inaccurate, outdated, incomplete, or misleading, please contact us so we can correct it.

7.3. We may decline requests in certain circumstances where disclosure is not required by law.


8. Complaints about privacy

8.1. If you have concerns about how we handle your personal information, please contact us at:

Santosha Massage LLC
2500 W. 6th St, Suite D
Lawrence, KS 66049
Email: [email protected]

We take privacy concerns seriously and will respond promptly.


9. Changes to this Privacy Policy

9.1. We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will take effect immediately upon posting. Please review this policy periodically.

10. Website and cookies

10.1. When you visit our website, we may collect certain information automatically, such as your browser type, operating system, and referring website. This information is used in aggregate to analyze traffic and improve our site.

10.2. We may use cookies (small text files stored in your browser) to improve your browsing experience. You may disable cookies in your browser settings, but some features of our site may not function properly as a result.

10.3. We may use cookies or similar tools to serve relevant ads through third-party platforms such as Google or Facebook.

10.4. Our website may contain links to third-party websites. We are not responsible for the privacy practices of other websites, and we encourage you to read their privacy policies.